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Rare & Unusual

Downward Arrow Rare, Unusual, Exciting

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Query Line Opening Hours

Monday-Sunday 9am-5pm

 

If you have a question, please call:

01386 562999

 

You can also contact us via email: customercare@hayloft.co.uk

Plant of the Month

Plant of the Month

Give your borders and containers some often much needed vertical interest.

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How To Guides

How to Guides

 

Have you received your plants and are unsure what to do next?

This section will help you with a variety of gardening FAQ's. If there is anything you would like to read about, please do contact us and we will get out our pens and paper!

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The Hayloft Way

The Hayloft Way

We love to look after our customers' plants as we would for our friends. Checking your plants daily, hand-selecting them from our nursery, then clearly labelling and packing to ensure you receive your plants in perfect condition to achieve professional results.

Please let us know if you wish to delay your order to avoid any inconvenient dates. If you have any questions that we have left unanswered, please call us on 01386 562 999 for a chat.

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No Quibble Guarantee

If, for any reason you are not delighted with your purchase, please contact us and we will do our utmost to resolve your query as soon as possible.

We promise to exchange the item or return the price you paid for the item in full. This is in addition to your statutory rights.

We are committed to ensuring that you have the best possible experience with us. If there is anything we can do in order to improve the service you have experienced, please do let us know

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Rare, Unusual, Exciting

How hardy are your plants?

All plants have a guideline temperature for how well they will tolerate winter cold.

FH - Fully hardy - will withstand temperatures down to -15 °C (5°F) and often lower.
H - Hardy - are happy down to at least -5°C (23°F).
HH - Half hardy - can withstand down to around 0°C (32°F).
T - Tender - may be damaged by temperatures below 5°C (41°F)
WT – Warm temperate – can withstand temperatures between 5-10 °C (41-50 °F)
ST – Sub Tropical – are happy in temperatures between 10-15 °C (50 – 59 °F)
TR – Tropical – can withstand temperatures above 15 °C (59 °F)

Please remember that temperatures can vary significantly within quite a small area, and hardiness can be affected by soil, position and other factors.

If in doubt, please do feel free to give us a call on 01386 562 999.

If, for any reason you are not delighted with your purchase, just return it to us within 21 days.

We promise to exchange the item or return the price you paid for the item in full. This is in addition to your statutory rights.

Hayloft Plants will not agree to refunding the costs of returning the parcel to us.

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