At Hayloft we try our utmost to look after you and your plants until they arrive on your doorstep.
We will always do our best to offer a first class service with our 'No Quibble Guarantee'.
If for any reason you are not delighted with your purchase, please do not worry as we are always happy to replace or refund the cost of your plants.
All that we ask if that you are kind enough to let us know how we can improve for future orders.
If you have an idea as to how we can improve, we’d love to hear from you. Many of our processes have come from the fantastic feedback we have received from our customers.
Telephone: 01386 562 999
If, for any reason you are not delighted with your purchase, just return it to us within 21 days.
We promise to exchange the item or return the price you paid for the item in full. This is in addition to your statutory rights.
Hayloft Plants will not agree to refunding the costs of returning the parcel to us.