Postage & Packaging
UK delivery addresses
For all orders, there will be a postage charge of £4.95, regardless of the amount of items per purchase (unless specified otherwise on some advertisements). In these instances, items will be delivered by Yodel and on occasion, Royal Mail.
P&P is free for orders of £50 or more.
Heavy or bulky Items
For unusually heavy or bulky items we sometimes may need to charge more for P&P. This will be clearly displayed on the product information page showing the price you should expect to pay. Items that exceed a certain weight will be delivered by Yodel.
Returns
If you would rather send your plants back to us, please feel free to do so telling us why we have not delivered the high quality service that you should expect. Send all returning plants using our freepost address:
HAYLOFT PLANTS LTD,
FREEPOST, RTGR-JAGJ-JETG,
PENSHAM,
PERSHORE,
WORCESTERSHIRE,
WR10 3HB