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WELCOME GUEST!
 

Support - Account Management

   

My email address has changed

If you have a web account with us, please log into your account using your old email address, change it on the personal details page and log out. When you log back in your old email address will no longer work and you can log in using the new one. If you do not have a web account, please call us on 01386 562 999 to change your email address.

Please remove/unsubscribe me from your email list.

At the bottom of all of our emails is a link to unsubscribe from our email list. If you have a web account, you can unsubscribe at any time by changing your preferences on the personal details page.

My address has changed

If you have a web account, please log in and update your address. If you do not, please call us on 01386 562 999 to change your address..

How do I change my password?

To change your password, please log in and enter your new password on the personal details page. If you have forgotten your password, you can click the Forgotten Password link on the login page. 

How do I update my personal details?

If you have a web account, log in and update them on the personal details page. Otherwise please call us on 01386 562 999.

How do I stop mail coming to my house?

To stop receiving catalogues by mail, please call us on 01386 562 999. 

Email Us



EvieEvie

Customer Care Manager


Call Customer Care on

 

01386 562 999

If, for any reason you are not delighted with your purchase, just return it to us within 21 days.

We promise to exchange the item or return the price you paid for the item in full. This is in addition to your statutory rights.

Hayloft Plants will not agree to refunding the costs of returning the parcel to us.

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