We accept most major credit and debit cards except for American Express. Cheque and postal orders will need to be made payable to Hayloft Plants Ltd and sent to Hayloft Plants Ltd, Manor Farm Nurseries, Pensham, Pershore, Worcestershire, WR10 3HB. Purchases can be made by post, online or by telephone. (Internet only lines can only be purchased via the website) Payment will be taken at the time of purchase even when delivery dates are not imminent.
If, for whatever reason there is a problem with payment authorization, a member of our customer care team will contact you with further instruction and information.
Vouchers are personal to individual customers and should be used within the designated time frame stated. Vouchers cannot be used to purchase further vouchers but can be used solitarily or in conjunction with other payment methods for product only. We will utmost care to keep all information connected with your order secure but cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from the website, unless this is solely due to our negligence.
If, for any reason you are not delighted with your purchase, just return it to us within 21 days.
We promise to exchange the item or return the price you paid for the item in full. This is in addition to your statutory rights.
Hayloft Plants will not agree to refunding the costs of returning the parcel to us.